So just how do we protect your privacy? In short, we promise to treat your personal information responsibly and provide you with choices. It’s as simple as that. Here’s how.
Collecting, using, and sharing visitor information
Clear GIFs (Graphic Interchange Format) and ASP Code Snippets
A clear GIF or ASP Code is small file that tracks visitors so we can learn how they use Web ads and Web sites. These GIFs or ASP don’t have any personal information. Some of our business partners use GIFs or ASP on Web sites and may use GIFs or ASP provided by HitBox.
We collect and use visitor information – which doesn’t have personal information – so we can:
- Analyze how visitors use our Web site
- Develop new services to improve our Web site
- Analyze our marketing campaigns
- Know how many visitors have seen or clicked on ads
Visitors can choose to use tools to tell us what they think about our Web site. We collect and use the comments that visitors provide to improve our Web site and your experience.
Frederick Mutual Insurance Company has business partners who help develop or service our Web sites. They may also track and keep visitor information.
Collecting and using your personal information
We require you to share your personal information with us for some of our online activities. For example, we collect your personal information so you can access and service your policies online, apply for products or services, and ask us questions.
Personal information is any information that identifies you and describes your relationship with Frederick Mutual Insurance Company.
Some examples of the personal information Frederick Mutual collects are:
- Social Security Number
- Driver’s license number
- Policy or account number
- Family member information
- Financial information
- Property address and value
- Consumer report information (credit reports)
- Information from applications and transactions
- Any information you give Frederick Mutual Insurance Company
If you apply for a product or service, we may collect personal information from your consumer reports, such as your credit report or motor vehicle report. We may also need to collect your medical information. But, we won’t use or share your medical information for marketing, unless you give us your permission.
You may choose to use your personal e-mail to correspond with Frederick Mutual. Please be careful about the information you send to us in e-mail. As with any public Web tool, your e-mail may not be secure.
We collect your personal information when you:
- Ask a question
- Use tools and calculators
- Apply for products or services
- Complete a form
- Conduct transactions
- Apply for a job
- Send e-mail to us
- Subscribe to receive e-mail from us
Sharing your personal information
We don’t sell your personal information.
When you buy a product, we may share your personal information with one of our business partners to service your product. We also share your personal information with your agent, investment adviser, Investment Company, broker-dealer, or transfer agent affiliates. They use your personal information to manage your policy or account.
We share your personal information for everyday business purposes. Some examples include mailing your statements or processing transactions that you request. You cannot opt out of these.
Sharing your personal information for marketing
We may share your personal information with our business partners. We share your personal information with these companies so we can tell you about other products that might interest you.
Sometimes we have a contract with your company or your organization that prohibits us from sharing your personal information with our other companies and business partners. In this case, we do not market new products to you, unless you contact us first and give us your consent.
We have joint-marketing agreements with our business partners. This means that we have partnered with them to offer you a new product that might interest you. They may use your personal information to market their products. If you would like to learn more about opting out, please read the next section.
Confidentiality and security
We use physical and technical safeguards to protect your personal information. We limit access to your personal information to those who need it to do their jobs. The law requires our business partners to use your personal information only for our purposes. They may not share it or use it in any other way. We comply with all data security laws.
If you are a Frederick Mutual customer, you can ask us to give you a copy of your personal information. Please send a letter to the address below and get your signature notarized to prove your identity. This is for your protection. We don’t charge a fee for giving you a copy of your information now, but we may charge a small fee in the future.
You can call your Agent to change your personal information. We can’t update information that other companies provide to us. So, you’ll need to contact the other company to correct your information. For example, if you want to update the information in your credit report, you’ll have to contact the credit-reporting agency.